If God is good, why is there evil? Because love requires freedom, and freedom entails choosing either the good or the evil. God was good to give us free will. We are responsible for abusing this good thing, not God, and yet God has taken it on Himself to fix the problem we created. God is not just observing the pain and suffering we experience from evil, but became one of us and experienced it Himself so that He can empathize with us and ultimately overcome evil for us.